Describe your process in working with new clients.
We have a one-on-one consultation to start to get some ideas of what they are looking for and what designs they have in mind.
Once I have had some direction, I might add my little touch or advice to the design.
The next meeting I have with a client is to show them the specific diamonds and gemstones or other materials I have sourced as well as design ideas. The most important thing I do is educate the client on diamonds and gradings. I explain the real meanings behind the grading and how to look into the diamonds to see the individual characteristics of the stones. I think this is one of the most important parts of our process. The customer makes an educated decision on what stone they would like. It also makes it very personal.
After we have selected the diamond or gemstone and finalised the design of the jewellery, we then hand make the creation.
There is a lot of jargon that people throw at you when they are selling a diamond, without really explaining what it all means. Colour, Clarity, Cut, Carat Weight, the 4C’s, however, that is not always explained well to the customer.
All of our clients walk away well-educated on what it all means and have the knowledge that they have hand selected their own diamonds or gemstones.
Favourite gem, piece or collection?
That is such a difficult question, I love jewellery so much. I have such an eclectic style.
I guess everyone loves diamonds so that is probably at the top of my list but I do have a love of South Sea pearls, so my pearl earrings don’t often leave my ears.
I love looking at the lustre and feeling the smoothness of them. I love to know they have been born from creatures of the sea.
At the moment, I just love wearing plain gold and rose gold jewellery with no stones but good design.
Best thing about working in the world of bespoke jewellery?
I meet so many lovely people who often become friends. I get to know their style and what they like.
I love that what is created in our workshop is so personal and manufactured specifically for the client. I love that we can make exactly what someone has in mind and it is unique to them and not mass manufactured or made of castings.
We get to choose the quality of the gold and platinum that we use, and what people don’t realise, is there is a difference. It is very important to know the mix of the metal alloys that will be of the highest quality.
We make sure we can produce a beautiful item of jewellery working within the client’s budget.